Do I need an appointment for a service assessment?

It’s is not always necessary. Most services can be quoted through the use of Googles 3D Satellite view or street view. Some very specific services such as roof de-mossing will require a free in-person roof inspection. Your complete estimate can be emailed to you if requested.

Do I need to be present when the work is done?

No, most of our clients are working folks are not always available to be home during the week. Please just make sure all gates are unlocked for access to back yards. All is electronic after the work is complete.

Do you use my water?

For our gutter cleaning service we do not. We use high powered vacuums to extract debris instead of flushing anything down the pipes. On the other hand, window cleaning and pressure washing will require access to water please!

What time will the work crew arrive?

You will be given an arrival window for your date of service and technicians will let you know when they are on their way!

May I request a specific time?

We do our best to accommodate a specific time. However, it is based on our schedule. We will communicate your arrival window with a series of confirmations.

What happens if it rains the day of my service?

Depending upon the severity of the rain, most services may still be able to be performed. In fact, when its wet debris will go down our powerful vacuums much easier! Should our technicians determine that weather conditions dictate rescheduling, you will be notified. The safety of our employees and your property is foremost in our minds.

What do I need to do to prepare for the visit?

  • Please make sure gates are open and access is available around the home.
  • If you have a furry pet please pick up after them!
  • Screens should be removed prior to arrival for any window cleaning or house washing services. Water On Please 😉
  • Removal of any delicate fabrics or moveable plants in preparation for house washes or roof treatments. We can help!

What forms of payment do you accept?

We accept cash, credit, or e-transfer (preferred)

Are you insured?

We carry full WCB coverage and a 2 million liability policy

Do you have an ongoing maintenance program?

Yes, we have a bi-yearly gutter cleaning program that offers a 10% discount and year round no clog warranty!!!